About CLCA Training and Certification
Overview
CLCA Training and Certification
Benefits of CLCA Training and Certification
For Individuals
- Effectively provide personal support for colleagues going through organizational change.
- Support idea-generating activities such as the use of simple process-mapping techniques.
- Help develop local change plans which identify what will specifically change in their work area and how best to introduce those changes.
- Mitigate resistance to organizational change.
- Engage colleagues using simple facilitated sessions to promote effective change implementation in the given work area.
- Develop personal and interpersonal skills to support role as a local change agent.
For Organizations
- Strengthens change leadership across the organization by equipping professionals with the right tools and frameworks to guide smooth organizational transitions.
- Helps organizations establish a collaborative culture by providing methods for giving and receiving constructive feedback.
- Enhances facilitation skills with preparation training that ensures meetings are well-structured, risk-aware, and productive—which saves time and improves outcomes.
- Helps leaders assess and address change-readiness gaps to ensure initiatives are launched when teams are best-equipped to succeed.
Useful links
Useful links
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Specialist Change Management Certification
Documentation
Documentation
Success in 1 2 3
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APMG is not a training provider. Please contact accredited training organization's listed on our website for prices and dates. Alternatively, you can self-study for an exam directly through APMG.
Pass the exam & receive a certificate
When you are ready to take your exam, book an online timeslot yourself with APMG, or your training organization may organize this for you. If you pass your exam APMG will issue you with a digital badge for you to share!
CLCA Training and Certification levels
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Training organizations for CLCA Training and Certification
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FAQs
The scheme offers a comprehensive set of guidance aimed at selected individuals who are facing significant change within their organization, equipping them with the knowledge, tools and techniques to support their teams and colleagues through the change process.
Upon completing of the course, the candidate will:
- Have an understanding of organizational change;
- Know the typical response to change and how individuals can be helped to engage and be supported through the change process;
- Be equipped to develop appropriate learning and communication plans for change and assess the change readiness in their area;
- Be able to help build purposeful relationships with line managers and change professionals on behalf of the work area.
The CLCA course, syllabus and exam is underpinned by the “Local Change Agents’ Handbook”.
The CLCA exam is based on the “Local Change Agents’ Handbook’ which will be included by the accredited training organization as part of the associated training course.
Unfortunately, candidates will not be able to purchase the handbook separately and can only get access to the publication as part of the accredited course.
The CLCA exam is currently available in English only. Further translations are likely to follow based on demand.
The CLCA qualification is not valid for a defined period and does not expire.
The scheme allows for selected individuals within an organization to be trained as an Internal Instructor to deliver the CLCA courses within your organization only.
The selected individual will need to be approved by the accredited training organization (ATO). The process requires the individual to undergo an assessment carried out by the ATO. The Internal Instructor upon successfully completing the assessment will be able to deliver CLCA training courses to his colleagues and order exams through their assessing ATO. Please note that no certification is awarded upon being signed off as an Internal Instructor.
- Provisional results: After completing the Foundation examination, candidates may receive provisional results either orally from the invigilator or on-screen at the end of an online exam.
- Official results: Once processed, official results, including a PDF breakdown of marks by syllabus area, are available in the APMG Candidate Portal. Results are issued as the total number of marks achieved.
- Processing time: Exam papers are usually marked immediately after the exam. APMG formally processes and confirms results via the Candidate Portal within 2 working days of receiving completed papers.
- Outstanding payments: In exceptional cases, results may be withheld until full payment has been received.
Once you’ve been notified that you’ve passed your exam, you will have the option to create a digital badge in APMG's Candidate Portal.
Visit APMG's Candidate Portal, view your exam results and select 'Create Badge'.
This takes you to the Credly website where the digital badges are hosted. You will be guided through the Credly account creation process.
Once you have created an account with Credly, log into the account and accept your pending badge.
Candidates will be able to claim their digital badge and electronic certificate from the APMG Candidate Portal within two business days of their exam result being issued.
If you are sitting the examination through an Accredited Training Organization, the cost of the exam is generally included in the course fee. Please ensure you confirm with your training provider that the exam is included in these costs.
If you have selected a self-study option, please note that APMG-International uses a global pricing model for all exams. The examination fees for candidates attending a public exam centre are determined by the location where the exams are administered.
To find out the costs in your region, please refer to our examination portal or contact the APMG-International Service Desk (servicedesk@apmg-international.com).
Most, if not all, of our certifications come with at least one Sample Exam to help participants prepare for their exam. Access to the Sample Exams can be located on our website.