Prepare for a proctored exam

Some APMG exams are delivered by ProctorU, an internet-based assessment which uses a combination of Artificial Intelligence (AI) and human proctors (invigilators) to monitor the delivery of an exam. Together, they help confirm the identity of exam takers and protect the integrity of APMG’s certification exams. 

For candidates, ProctorU is a convenient method that does not require you to travel to a physical location in order to sit an assessment. Additionally, appointments through ProctorU are available at all hours of the day— no matter which time zone you are in. 

The proctor is there to support you during the course of the exam should you need additional guidance. At the start of the exam, the proctor will ask you to share your webcam and screen.  

It is important to prepare your device for the exam ahead of time; we recommend using your personal computer or device.  

Preferably, candidates should have local administrative rights of their laptop or computer so they may download the Guardian Browser (which allows the proctor to access your webcam and screen and can be uninstalled afterwards). 

Before your exam date you will need: 

• A microphone so you can speak to your proctor.
• A webcam so the proctor can see you throughout the exam.
• A stable (preferably wired) internet connection.
• A clear desk in a clean room. Note: you will need to show a 360-degree view of the room to ensure you are alone and that you do not have unauthorized content present. You will need to remain alone and undisturbed for the duration of the exam. 

• One monitor only. Be prepared to disconnect other monitors. We do not support Chromebooks, Mobile Devices, Tablets/iPads, Linux/Unix operating systems, Microsoft Surface RT, Virtual Machines, Windows 10 S and unlicensed/inactive versions of Windows and Test Builds/Modes.
• Please also note that headphones or headsets are not permitted for your exam.
• Government issued ID (you will need to show this to the proctor at the start of your exam to prove your identity. You can cover any unique ID numbers before you show your ID to your Proctor).  ID must be valid and not expired.
• Practise your 360-degree webcam scan of your room.
• A small whiteboard and pen (as notebooks aren't permitted).
• A handheld mirror, reflective surface or mobile phone to show your screen on the webcam to the proctor.
• Make a note of your local APMG IT Helpdesk contact details.
• Download and read the ProctorU System Requirements document (ProctorU only).
• For company devices, share the Port Allow list with your IT team (ProctorU only).
• Install the Guardian Browser - It will then open automatically on exam day when you connect to your Proctor (ProctorU only).

On your exam day make sure you have a clear desk, a clear head, and a clear goal. On exam day this is what you need to do: 

• Please use your preferred web browser such as Chrome, Firefox, Edge or Safari to log into the Candidate Portal and do a final equipment check.
• Your pre-installed Guardian Browser will automatically open when you log into the candidate portal and click the 'connect to proctor' button.
• Ensure that you will not be interrupted during your exam by placing a sign on the door to your room to let others know there is an exam in progress.

• Have your APMG candidate and exam details ready, as well as your ID, and a glass of water.
• Read the questions carefully, including how many answers you need to select.
• Flag questions you are unsure of and then you can review at the end.
• Leave a few minutes at the end of the exam to ensure you have answered every question. 

Lastly, good luck on your exam! APMG will release your exam results within 48 hours. All successful candidates will be awarded a digital badge which are available for download in the candidate portal.